eric rochow

I’m not a great text blogger, I’m just not good at it. So I’ve decided to talk about social media the way I do best, and that is with video. This is the first of my new video blog posts of how people and companies use social media. The focus of many of these videos will be about people outside the Social Media Fishbowl, regular people who use social media tools.

Carol Wallack and Valerie Sanchez of Sola Restaurant in Chicago were nice enough to sit for a moment and allow me to ask them about how they use a weekly email and their website to keep in touch with their customers. Their use of social media to connect with their customers has been very succesful, watch this video and you’ll learn what they did right and wrong as they started to use these web tools.